This post is the one of a series of follow-ups to our Demystifying Microsoft Copilot(s) post, which provided a general overview and assessment of Microsoft’s Copilot technologies.
Give the wide variety of Copilots, we thought it would be helpful to provide some specific feedback on each individual Copilot application and its functions.
In this post we take a loot at Microsoft Copilot for Customer Service.
Microsoft Copilot for Customer Service
Content coming soon …
Related resources
Read the precursor to this article, Demystifying Microsoft Copilot(s), here.
For anyone interested in diving more deeply into the technical aspects of AI, there are plenty of free online resources such as this lecture series from MIT.
Another great way to keep up to date with all things Microsoft is Lisa Crosbie’s YouTube channel, which is filled with tutorials and reviews on Dynamics 365, Power Apps, Power Automate, Power Virtual Agents, Microsoft Teams, and Microsoft Office applications.
And of course, at any point feel free to reach out to Fin365, if you’d like to discuss how we can help navigate this brave, but exciting, new world.
